Alaska State Parks Online Reservation System Change and Cancellation Policy
Changes and Transfers
*PLEASE BE ADVISED: The initial $4.50 reservation fee when originally creating a reservation is NON-REFUNDABLE and is separate from any cancellation fees.
Users can modify their reservations through their Online Reservation System account up to 8 calendar days before the reservation arrival date.
Cancellation Policy
Users can cancel their reservations through their Online Reservation System account up to 8 calendar days before the reservation arrival date. If cancelled at least 8 calendar days before the reservation arrival date, a full refund (MINUS the $4.50 non-refundable reservation fee) will be issued*.
*Important Note:
Wood-Tikchik camping and float permits are NON-REFUNDABLE.
Cancellations and modifications cannot be made within 7 calendar days of the reservation arrival date. If a cancellation is needed within 7 calendar days and up to 3 calendar days before the reservation arrival date, customers must contact dnr.parksres@alaska.gov with their name, reservation confirmation number, and reason for cancelling. No refunds will be issued, but an in-house credit towards a future reservation may be issued.
Cancellations made within 2 days of the reservation arrival date will receive no refund or credit.
Exceptions:
In extreme circumstances, under the sole discretion of the State of Alaska Division of Parks and Outdoor Recreation (DPOR), a cancellation with a full refund of the Use Fees (not including the non-refundable $4.50 reservation fee) may be issued. Qualifying exceptions include extreme temperatures (-20F and below), flooding, wildfire, extreme snowfall, dangerous seas, park closures, trail closures, and other extreme natural occurrences that might close or otherwise prevent normal access to the reservation location. This DOES NOT INCLUDE: Personal emergencies, illness, vehicle issues, lack of research or preparation, etc. In order to qualify, the customer must contact DPOR at dnr.parksres@alaska.gov within three days of the final day of the reservation so the circumstances can be considered and validated. If the circumstances fall within the exceptions, a refund can be issued.
